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User Manual
Air Conditioner & DehumidifierWindow Air Conditioner (MAW)Portable Air ConditionerPortaSplit (Two-Part Air Conditioner)
User ManualAir Conditioning & Dehumidifying

Window Air Conditioner (MAW)

Install, operate, and maintain the Midea MAW window air conditioner (8000-12000 BTU/h), with control-panel, remote, MSmartHome app, troubleshooting, and warranty information.

Important note

Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference. For additional support, please call customer service at 1-866-646-4332.

This manual covers the following window air conditioner models, with a cooling capacity of 8000-12000 BTU/h: MAW12AV1QWT, MAW12V1QWT, MAW10V1QWT, MAW08V1QWT, MAW08AV1QWT. The design and specifications are subject to change without prior notice for product improvement.

Window air conditioner installed in a double-hung window
The MAW window air conditioner installed in a window

Read this manual

Inside you'll find many helpful hints on how to use and maintain your air conditioner properly. A little preventive care can save you a great deal of time and money over the life of your air conditioner. You'll find many answers to common problems in the troubleshooting tips. These instructions may not cover every possible condition of use, so common sense and attention to safety is required when installing, operating and maintaining this product.

1. Safety Precautions

To prevent injury to the user or other people and property damage, the instructions shown here must be followed. The level of risk is shown by the following indications:

IndicationMeaning
WARNINGA hazardous situation which, if not avoided, could result in death or serious injury.
CAUTIONA hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICEAddresses practices not related to physical injury.

Warning

  • Be sure the air conditioner has been securely and correctly installed according to the installation instructions in this manual. Save this manual for possible future use in removing or installing this unit.
  • Plug in the power cord plug properly. Otherwise it may cause electric shock or fire due to excess heat generation.
  • Do not modify the power cord length or share the outlet with other appliances as it may cause electric shock or fire due to overheating.
  • Always ensure effective grounding. Incorrect grounding may cause electric shock.
  • Unplug the unit if you notice unusual sounds, smells or smoke coming from it. A damaged product may cause fire and electric shock.
  • Ventilate the room before operating the air conditioner if there is a gas leakage from another appliance.
  • Do not operate or stop the unit by inserting or pulling out the power cord plug.
  • Do not operate with wet hands or in very humid environments. It may cause electric shock.
  • Do not allow water to come into contact with any electric parts. It may cause failure or electric shock.
  • Do not use the socket if it is loose or damaged. It may cause fire and electric shock.
  • Do not use or keep the power cord close to heating appliances. It may cause fire and electric shock.
  • Do not use any devices or materials for installation that are not recommended in this manual.
  • Do not disassemble or modify the unit. It may cause failure and electric shock.
  • Do not damage or use an alternate power cord. If the power cord is damaged, it must be replaced by the manufacturer, an authorized service center, or a similarly qualified person in order to avoid a hazard.
  • Do not direct airflow straight into persons to avoid possible health hazard.
  • Do not open the unit during operation. It may cause electric shock.
  • Do not use the power cord near flammable gas or combustibles, such as gasoline, benzene, thinner, etc. It may cause an explosion or fire.
  • Do not let children hang on the air conditioner or bracket. A serious injury may occur.
  • Avoid fire hazard or electric shock. Do not use an extension cord or an adaptor plug. Do not remove any prongs from the power cord.
  • Be sure the air conditioner is properly grounded. The power cord is equipped with a three-prong grounding plug for protection against shock hazards.
  • Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle is not adequately grounded or protected by a time-delay fuse or circuit breaker, have a qualified electrician install the proper receptacle. Ensure the receptacle is accessible after installation.
  • Be sure the electrical service is adequate for the model you have chosen. This information is on the serial plate, located on the side of the cabinet behind the grille.
  • Do not drink the drain water. It may contain mold and bacteria that can lead to death if ingested.

Caution

  • When the air filter is to be removed, do not touch the metal parts of the unit. It may cause injury.
  • When the unit needs cleaning, switch off and turn off the circuit breaker. Do not clean the unit when power is on as it may cause fire, electric shock or injury.
  • Do not place obstacles around air inlets or inside of the air outlet. It may cause failure or accident.
  • Clean with a soft cloth only. Do not use strong detergents that contain wax or thinners as they may damage the product.
  • Use caution when unpacking and installing. Sharp edges could cause injury.
  • Do not clean the air conditioner with water. Water may enter the unit and degrade the insulation, which could lead to electric shock.
  • Do not put a pet or house plant where it will be exposed to direct air flow. This could injure the pet or harm the plant.
  • Hold the plug by the head of the power plug when taking it out. Otherwise it may cause electric shock and damage.
  • Ensure that the installation is properly secured to prevent the product from potentially falling.
  • Do not place heavy objects on the power cord and ensure that the cord is not compressed. Otherwise there is danger of fire or electric shock.
  • If water is spilled on the unit, turn off the unit and switch off the circuit breaker. Isolate the supply by taking the power plug out and contact a qualified service technician.
  • Do not use near a gas stove or other gas-burning appliances, as air flow may affect gas combustion.
  • Do not use for any purpose other than room comfort. Do not use this air conditioner to preserve precision devices, food, pets, plants, and art objects. It may cause deterioration.
  • Turn off the main power switch if the unit is not to be used for an extended time.
  • Always insert the filters securely. Clean the filter once every two weeks. Operation without filters may cause failure.
  • This appliance is not intended for use by people (including children) with reduced physical, sensory, or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Do not operate your air conditioner in a humid room such as a bathroom or laundry room.

Operation of current device

Plug head with TEST and RESET buttons; a finger pressing the RESET button
Plug in and press the RESET button on the power cord

The power supply cord contains a current-measuring device that detects damage to the power cord. Test your power supply cord as follows:

Plug in the air conditioner.

The power supply cord will have two buttons on the plug head. Press the TEST button. You will notice a click as the RESET button pops out.

Press the RESET button. You will notice a click as the button engages.

The power supply cord is now supplying electricity to the unit. (On some products this is also indicated by a light on the plug head.)

Notice

  • Do not, under any circumstances, cut, remove or bypass the grounding prong.
  • Do not use this device to turn the unit on or off.
  • Always make sure the RESET button is pushed in for correct operation.
  • The power supply cord must be replaced if it fails to reset when the TEST button is pushed, or if it cannot be reset. The cord cannot be repaired — it must be replaced with a cord from the manufacturer. Please contact Customer Service.

Symbols displayed on the unit & flammable refrigerant

Warning — flammable refrigerant (R32)

Flammable refrigerant R32 is used within this air conditioner. Follow the instructions carefully to handle, install, clean, and service the air conditioner to avoid damage or hazard.

  • Do not try to accelerate the defrosting process or use methods of cleaning that are not recommended by the manufacturer.
  • Store the appliance in a room without a continuously operating ignition source (for example, open flames or an operating gas appliance) or an ignition source (for example, an operating electric heater) close to the appliance.
  • Do not pierce or burn.
  • Be aware that the refrigerants may not contain an odor.
  • Keep ventilation openings clear of obstruction.
  • No open fire or devices that generate spark/arcing shall be around the air conditioner to avoid causing ignition of the flammable refrigerant used.
  • The unit is only to be serviced by a Midea authorized servicer. Call Customer Service at 1-866-646-4332 for support.
  • Do not dispose of the air conditioner in regular trash. Contact a qualified agency for proper disposal.

2. Operating Instructions

Normal sounds

The following sounds are normal during operation:

SoundDescription
VibrationThe unit may vibrate and make noise due to a weak window structure or incorrect installation.
High-pitched chatterHigh-performance compressors may make a high-pitched sound during the cooling cycle.
Rushing airIn front of the unit, you may hear the sound of rushing air being moved by the fan.
Trickling soundWater droplets falling on the condenser during normal operation can produce trickling sounds.
Gurgle / hissA "gurgle or hiss" sound may be heard due to refrigerant passing through the evaporator during normal operation.

Notice

All the illustrations in this manual are for explanation purposes only. The actual installation may vary.

Air conditioner operation

Warning

To reduce the risk of fire, electrical shock, or injury to people or property, read the Safety Precautions before operating this appliance.

Cooling operation range:

ConditionTemperature
Outdoor temp.64°F ~ 109°F / 18°C ~ 43°C
Indoor temp.60°F ~ 90°F / 16°C ~ 32°C

Notice

  • The relative humidity of the room should be less than 80%. If the unit is used in a condition with a relative humidity over 80%, there will be condensed water on the surface of the unit.
  • Performance may be reduced outside of these operating temperatures.
  • Always wait 3 minutes when turning the unit off and then on again, or when changing from cool to fan and back to cool. This prevents damage from occurring to the compressor.

To begin operating the air conditioner, follow these steps:

Plug in the air conditioner (be sure to follow the power cord instructions).

Turn the power on to the air conditioner using the ON/OFF button.

Set the thermostat to the coldest temperature setting.

Select the Cool mode setting.

Adjust the louver for comfortable air flow (see Air Directional Louvers).

Once the room has cooled, adjust the thermostat to the setting you find most comfortable.

Make sure the air flow inside and outside is not obstructed by anything.

Air directional louvers

The louvers allow you to direct the air flow up or down (on some models) and left or right throughout the room as needed. Use the SWING button until the desired up/down direction is obtained. Move the louvers from side to side until the desired left/right direction is obtained.

Air directional louvers showing up/down swing and left/right adjustment
Use the SWING button for up/down direction; adjust the louvers for left/right direction

Electronic control panel

Before you begin, thoroughly familiarize yourself with the control panel as shown below and all its functions. The unit can be controlled by the control panel, remote control, smart phone app or voice control.

Electronic control panel with CONNECT, TIMER, ECO, MODE, up/down, FAN, SLEEP, SWING and ON/OFF buttons
Control panel buttons (numbered 1-10)
#ButtonFunction
1ON/OFFPress to turn the unit on or off.
2CONNECTPress for 3 seconds to initiate WiFi connection mode (display shows 'AP').
3TIMERSets the Auto Start / Auto Stop feature.
4ECOInitiates the Energy Saver function (available in COOL, DRY, and AUTO).
5MODESelects the operating mode (Auto → Cool → Dry → Fan).
6UP / DOWNChanges the temperature setting.
7FAN SPEEDSelects fan speed (Auto, Low, Med, High).
8SLEEPInitiates Sleep mode.
9SWINGInitiates the auto-swing feature; hold 3 seconds to reset Check Filter.
10MShieldPress SWING + SLEEP together for 3 seconds to start/stop MShield.

CONNECT button (WiFi)

When connecting your air conditioner to WiFi, press the CONNECT button for 3 seconds to initiate WiFi connection mode. The display shows 'AP' to indicate the unit is in WiFi connection mode. Refer to the WiFi section for further instructions.

  • If connection (router) is successful within 8 minutes, the unit exits WiFi connection mode automatically and the CONNECT indicator illuminates.
  • If connection fails within 8 minutes, the unit exits WiFi connection mode automatically and the CONNECT indicator does not illuminate.
  • After WiFi connection is successful, press and hold CONNECT + DOWN together for 3 seconds to turn off the WiFi function — the LED display shows 'OF' for 3 seconds. Press CONNECT + UP together to turn the WiFi function back on — the LED display shows 'On' for 3 seconds.

TIMER button — Auto Start / Stop

  • When the unit is on, press the Timer button. The "Timer off" LED indicator illuminates, indicating the Auto Stop feature has been activated.
  • When the unit is off, press the Timer button. The "Timer on" LED indicator illuminates, indicating the Auto Start feature has been activated.
  • When the time of TIMER ON is displayed, press the Timer button again. The TIMER OFF indicator illuminates, indicating the Auto Stop program has initiated.
  • Press or hold the UP or DOWN button to change the Auto time in 0.5-hour increments up to 10 hours, then in 1-hour increments up to 24 hours. The control counts down the time remaining until start.
  • The selected time registers in 5 seconds, and the system automatically reverts to display the previous temperature setting or room temperature (when the unit is off, there is no display).
  • Turning the unit ON or OFF at any time, or adjusting the timer setting to 0.0, cancels the Auto Start/Stop timed program.

Notice

To cancel timer operation, press and hold the timer button for 2 seconds until the beep/buzzer is heard.

ECO button

Press the ECO button to initiate the Energy Saver function. This function is available in COOL, DRY, and AUTO (only AUTO-COOLING and AUTO-FAN) modes. The fan continues to run for 3 minutes after the compressor shuts off, then cycles on for 2 minutes at 10-minute intervals until the room temperature is above the set temperature, at which time the compressor turns back on and cooling starts.

Note

When the unit is turned off and back on via the power button, it automatically switches on the Energy Saver function for the following modes: Cool, Dry, Auto.

MODE button

To choose the operating mode, press the MODE button. Each press selects a mode in the sequence Auto → Cool → Dry → Fan. The indicator light beside the button illuminates and remains on once that mode is selected.

  • AUTO — automatically selects cooling or fan-only operation depending on the temperature you set and the current room temperature. The fan speed cannot be adjusted and is automatically controlled.
  • COOL — sets the cooling function. Use UP or DOWN to choose the desired temperature; the fan speed can be adjusted with the FAN button.
  • DRY — the air conditioner generally operates as a dehumidifier. Some degree of cooling continues. The fan speed is not adjustable.
  • FAN — use only when cooling is not desired, such as for room air circulation. You can choose any fan speed. The temperature cannot be adjusted and the display shows the actual room temperature, not the set temperature.

UP / DOWN, FAN SPEED, SLEEP

  • UP / DOWN — changes the temperature setting.
  • FAN SPEED — selects the fan speed in four steps: Auto, Low, Med, High. Each press shifts the fan speed mode.
  • SLEEP — initiates Sleep mode. In cooling mode, the selected temperature increases by 2°F (1°C) 30 minutes after the mode is selected, then by another 2°F (1°C) after an additional 30 minutes. This new temperature is maintained for 7 hours before returning to the originally selected temperature, ending Sleep mode. Cancel at any time by pressing SLEEP again.

SWING, Check Filter & MShield

  • SWING — initiates the auto-swing feature for the outlet louver. When auto swing is on, pressing SWING stops the louver at the desired angle.
  • Check Filter — a reminder to clean the air filter for more efficient operation. The light above the button illuminates after 250 hours of operation. After cleaning the filter, press the SWING button for 3 seconds to reset the Check Filter feature and turn the light off.
  • MShield — press the SWING and SLEEP buttons at the same time for 3 seconds to initiate the MShield feature; the MShield light illuminates and the LED display shows 'On' for 3 seconds (some units). Press for 3 seconds again to stop the feature; the light turns dark and the display shows 'OF' for 3 seconds (some units).

Displays & error codes

LED display — shows the set temperature in "°C" or "°F" and the Auto-timer settings. While in Fan Only mode, it shows the room temperature. If the room temperature is too high or low, it displays "HI" or "LO". To change between °F and °C, press and hold the UP and DOWN buttons at the same time for 3 seconds.

Error codes

The unit may stop operation due to a malfunction. If this occurs, an error code may appear on the display. Wait 10 minutes as the problem may resolve itself. If not, disconnect the power, then connect it again and turn the unit on. If the problem persists, disconnect the power and contact Customer Service.

Error codes begin with the following letters in the window display of the indoor unit: EH(xx), EL(xx), EC(xx), PH(xx), PL(xx), PC(xx).

Notice

If the unit turns off unexpectedly due to the power being cut, it will automatically restart with the previous function setting when the power resumes.

3. Installation Instructions

Installation video

Scan the QR code on page 13 of the printed manual with your mobile device to watch an installation video.

Warning — before you begin

  • Read these instructions completely and carefully. Save these instructions.
  • Observe all governing codes and ordinances.
  • We recommend that two people install this product. Proper installation is the responsibility of the installer. Product failure due to improper installation is not covered under the Limited Warranty.
  • You MUST use all supplied parts and proper installation procedures as described in these instructions.
  • Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Do not change the plug on the power cord.
  • Aluminum house wiring may present special problems — consult a qualified electrician.
  • When handling the air conditioner, be careful to avoid cuts from sharp metal edges and aluminum fins on the front and rear coils. Please wear cut-resistant gloves.
  • The bracket should only be used for its intended purpose. If not, the warranty will be voided.

Window requirements

Your air conditioner is designed to install in standard double-hung windows with opening widths of 22 to 36 inches (558 mm to 914 mm) and a window height of 13.75" (349 mm).

Diagram of window opening dimensions with seal foam, exterior wall, inner window sill and offset detail
Window opening requirements: 22-36 in wide, 13.75 in minimum height

Tools you will need

  • Phillips screwdriver
  • Level
  • Flathead screwdriver
  • Pencil
  • Ruler or tape measure
  • Scissors or knife
  • Drill and 1/8" drill bit
  • Proper PPE (cut-resistant gloves, eye protection)

Installation hardware

PartQtyPartQty
1" Type A Screw2*Window Sash Lock1
1/2" Type A Screw3*Window Sash Foam1
1/2" Type B Screw2*Window Sealing Foam1
1/4" Type B Screw2*Bracket Sealing Foam1
Main Bracket1Additional Side Arm Foam2
Right Extension Arm (26"-36" windows)1Side Arm Foam2
Right Extension Arm — Short (22"-26" windows)1Main Support Pin2*
Open Window Bracket — RH1Cotter Pin2*
Open Window Bracket — LH1

* Denotes extra hardware provided in a separate bag.

Labeled bracket assembly: rear cross brace, main support, extension arms, angled support arms, spring push pin, horizontal bracket
Fig. 1 — Support bracket assembly

Notice

Save the carton and these installation instructions for future reference. The carton is the best way to store the unit during winter or when not in use. If any piece of hardware is missing, DO NOT INSTALL THE PRODUCT and call customer service at 1-866-646-4332.

Step 1 — Prepare the bracket

Remove the top foam insert containing the bracket and hardware from the carton.

Measure the inside opening of your window sill and use that distance to set the total width of the bracket Extension Arms. To adjust, press the Spring Push Pin, slide the Left Extension Arm out, then install the Right Extension Arm. Use the short arm for 22-26" windows and the long arm for 26-36" windows.

Apply Bracket Sealing Foam strips to the bottom of the bracket as shown. Repeat on both sides.

Step 2 — Prepare the window

The lower sash must open sufficiently to allow a clear vertical opening of 13.75 inches. Side louvers and the rear of the AC must have clear air space to allow enough airflow through the condenser for heat removal. The rear of the unit must be outdoors, not inside a building or garage. Find the center of your window and lightly mark it with a pencil.

Step 3 — Install the support bracket

Support bracket installed in the window opening with extension arms on the indoor side
Support bracket installed in the window opening

Install the Main Support Bracket into the window opening. Ensure that the Horizontal Bracket and Extension Arms are located on the indoor side of the window.

Move the Angled Support Arms toward the exterior wall until the feet touch the wall. Place the level on the bracket and adjust the Support Arms so it is level or tilted 1/4 bubble downward and towards the outside. If exactly 1/4 bubble cannot be achieved, set the angled support arms to the closest setting so a slight outward tilt exists.

Insert the Main Support Pin through the holes in the Main Support and Angled Support Arm. Match the hole numbers on both Main Supports for alignment. If further adjustment is needed, use alternate holes where the Main Supports attach to the Horizontal Bracket.

Check the level again and ensure the bracket feels secure. After making any necessary adjustments, insert the cotter pins into the Main Support Pins.

Secure the bracket to the windowsill by drilling 1/8" pilot holes and installing the 1/2" Type A screws. If your window has a lipped sill, place the bracket behind the lip. If it does not have a lipped sill, drill 1/8" pilot holes and install the 1" Type A (Flat Sill) screws.

If necessary, cover the holes on the front of the bracket with the Bracket Sealing Foam.

Warning

Maintain control of the bracket until installation is complete.

Step 4 — Install the air conditioner

Set the air conditioner on top of the support bracket. Ensure the grooves on the bottom of the air conditioner align with the Main Supports. Using a level, check for proper tilt towards the outside.

Pull the window down into the slot to help align the unit in the correct location. Keep the window partially inserted into the slot to maintain alignment during installation. Fold down both Side Arm Hinges.

Install the Open Window Brackets using the provided screws. Use the 1/2" Type B screw and the 1/4" Type B screw as shown.

Warning

  • Do not leave the unit unattended during installation.
  • Failing to install the Open Window Brackets could cause injury or property damage.

Step 5 — Foam installation

Measure the distance between the Side Arm Hinge and the closest part of the window frame in line with the Side Arm. Add 1/4" to this distance and cut the Side Arm Foam to length.

Apply Window Sealing Foam to the Side Arm Foam as shown. The Window Sealing Foam attaches to the side next to the air conditioner. If your window does not have a lipped sill, apply the Additional Side Arm Foam as shown.

Insert Side Arm Foam into the Side Arm Hinge until the top front of the Side Arm is flush with the top of the hinge. Repeat on the other side of the unit.

Extend the Anti-Tip Brackets (located in the U channel) into the window track opening (the vertical track your window slides up and down in) until they stop. Secure the brackets in place by reusing the screw you just removed.

Install a strip of Window Sealing Foam to the bottom of your lower sash, sealing any small gaps between the window and air conditioner. Close the window and check for gaps; fill any gaps with the included foam.

Extend the Integrated Window Locks (located in the U channel) until they contact the window.

(Optional) To secure the lower sash in place, attach the Window Sash Lock with 1/2" Type A screws as shown.

Cut window sash foam and insert it in the space between the upper and lower sashes.

Warning

You must extend the Anti-Tip Brackets into the Window Track Opening. The currently installed screw must be re-used to secure the Anti-Tip bracket; failing to use this screw could damage the air conditioner. Failure to follow this warning may cause serious injury.

Final check

Review the installation and check for any gaps or openings to the outdoor air. Cover these gaps with the provided foam, ensuring no outdoor air leaks inside.

If the AC is blocked by a storm window

Add wood as shown, or remove the storm window before the air conditioner is installed. If the storm window frame must remain, be sure the drain holes or slots are not caulked or painted shut — accumulated rain water or condensation must be allowed to drain out. You must secure the support bracket to the added wood piece using the provided 1" Type A Screws (refer to the Open Window Bracket installation step). The added board requires a minimum thickness of 1-1/2" (38 mm), with proper pitch to the rear along the entire sill, fastened with nails or screws.

4. Care and Cleaning

Caution

Clean your air conditioner occasionally to keep it looking new. Be sure to unplug the unit before cleaning to prevent shock or fire hazards.

Air filter cleaning

The air filter should be checked at least once every two weeks to see if cleaning is necessary. Trapped particles in the filter can build up and cause an accumulation of frost on the cooling coils and reduce performance.

Grasp the filter by the center and pull up and out.

Wash the filter using warm water. Rinse the filter thoroughly. Alternatively, you may vacuum the filter clean rather than washing.

Gently shake excess water from the filter. Be sure the filter is thoroughly dry before replacing.

Notice

Never use hot water over 104°F (40°C) to clean the air filter. Never attempt to operate the unit without the air filter.

Cabinet cleaning

  • Be sure to unplug the air conditioner to prevent shock or fire hazard. The cabinet and front may be dusted with an oil-free cloth or washed with a cloth dampened in a solution of warm water and mild liquid dishwashing detergent. Rinse thoroughly and wipe dry.
  • Never use harsh cleansers, wax, or polish on the air conditioner.
  • Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls will cause damage to the air conditioner.
  • Plug in the air conditioner.

Winter storage

If you plan to store the air conditioner during the winter, remove it carefully from the window according to the installation instructions. Be careful not to spill any potentially standing water from the unit's base pan; if water is present, carefully drain it. Cover the unit with plastic or return it to the original carton.

5. Troubleshooting Tips

Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials.

ProblemSolution
Air conditioner does not startWall plug disconnected — push the plug firmly into the wall outlet. Circuit breaker tripped — reset it. Check if the light on the plug is on; if off, press the RESET button. Power is OFF — turn power ON. Unit turned off then on too quickly — turn it off and wait 3 minutes before restarting.
Air from unit does not feel cold enoughRoom temperature below 62°F (17°C) — cooling may not occur until the room rises above 62°F (17°C). Temperature sensor behind the air filter touching the cold coil — move it so it does not contact the coil. Reset to a lower temperature. Compressor shut off by changing modes — wait ~3 minutes for it to restart in COOL mode. Check for obstructions blocking the outdoor intake/exhaust and clear them.
Cooling, but room too warm — ice forming on the cooling coil behind the air filterOutdoor temperature below 64°F (18°C) — set to FAN ONLY mode to defrost the coil. Air filter may be dirty — clean it (see Care and Cleaning), then set to FAN ONLY to defrost. Thermostat set too cold for night-time cooling — set to FAN ONLY to defrost, then set the temperature higher.
Cooling, but room too warm — NO ice formingDirty or restricted air filter — clean it; set to FAN ONLY to defrost. Temperature set too high — set lower. Louvers positioned improperly — reposition for better air distribution. Front of unit blocked by drapes, blinds, furniture — clear the obstruction. Open doors/windows/registers — close them. Room too warm — allow time to remove stored heat from walls, ceiling, floor and furniture.
Air conditioner turns on and off rapidlyDirty air filter restricting air — clean it. Outside temperature extremely hot — set FAN speed higher to move air past the cooling coils more frequently. Check for obstructions blocking the outdoor intake/exhaust and clear them.
Noise when unit is coolingAir-movement sound is normal; if too loud, set a slower FAN setting. Window vibration from poor installation — refer to the installation instructions or check with your installer.
Water dripping INSIDE when coolingImproper installation — tilt the air conditioner slightly to the outside to allow water drainage. Refer to installation instructions / check with installer.
Water dripping OUTSIDE when coolingUnit removing a large quantity of moisture from a humid room. This is normal during excessively humid days.
Remote sensing deactivating prematurely (some models)Remote control not within range — place it within 26 feet and 180° of the front of the unit, pointed toward it. Remote control signal obstructed — remove the obstruction.
Room too coldTemperature setting too low — increase the temperature setting.
Noise when unit startsA "da-da" sound may occur for thirty seconds when the unit is turned on due to the compressor starting. This is normal.
Window does not insert into the U-shaped slotEnsure the U-shaped slot is in line with the window; if not, align it. Ensure the unit is not slanted too much to cause interference with the top of the unit (refer to the installation instructions).
Unit will not connect to WiFi, or the app does not work (some models)For additional support and troubleshooting tips, visit the "Help" tab within the MSmartHome app.

6. Remote Control and App

Handling the remote control

Use the remote control within a distance of 26 ft (8 m) from the air conditioner, pointing it towards the unit. The unit beeps when it receives a signal.

Caution

  • The air conditioner will not operate if curtains, doors or other materials block the signals from the remote control to the unit.
  • Prevent any liquid from spilling onto the remote control. Do not expose it to direct sunlight or heat.
  • If the infrared signal receiver on the indoor unit is exposed to direct sunlight, the air conditioner may not function properly. Use curtains to prevent sunlight falling on the receiver.
  • If other electrical appliances react to the remote control, either move these appliances or consult your local dealer.

Inserting and replacing batteries

Your air conditioning unit may come with two batteries (some units). Put the batteries in the remote control before use.

Slide the back cover from the remote control downward, exposing the battery compartment.

Insert the batteries, matching the (+) and (-) ends with the symbols inside the battery compartment.

Slide the battery cover back into place.

Remote control specifications

ItemValue
Rated Voltage3.0 V (Dry batteries R03/LR03 x2)
Signal Receiving Range26 ft (8 m)
Environment-5°C ~ 60°C (23°F ~ 140°F)

Function buttons

Remote control handset with ON/OFF, Mode, Energy Saver, SET, OK, Swing, Timer on/off, fan speed, LED and C/F buttons
Remote control function buttons
ButtonFunction
ON/OFFTurns the unit on or off.
TEMP ▲Increases temperature in 1°F (1°C) increments. Max. temperature is 86°F (30°C).
TEMP ▼Decreases temperature in 1°F (1°C) increments. Min. temperature is 60°F (16°C).
SETScrolls through functions: Sleep → I SENSE → AP mode → Sleep… The selected symbol flashes on the display; press OK to confirm.
MODEScrolls through operation modes: AUTO → COOL → DRY → HEAT → FAN.
FAN SPEEDSelects fan speeds: AUTO → LOW → MED → HIGH.
ENERGY SAVERActivates the energy-saving mode; press again to stop.
OKConfirms the selected functions.
SWINGStarts and stops the horizontal louver movement.
TIMER ONSets the timer to turn the unit on.
TIMER OFFSets the timer to turn the unit off.
°C/°FSwitches the temperature display between °C and °F.
MShieldStarts and stops the MShield feature.
LEDTurns the indoor unit's LED display and air conditioner buzzer on and off (model dependent).

Note

Please do not select HEAT mode if the machine you purchased is a cooling-only type. Heat mode is not supported by cooling-only appliances.

Remote screen indicators

Information is displayed when the remote controller is powered up.

Remote control LCD showing mode icons, set temperature, timer on/off, fan speed, lock and unit indicators
Remote control screen indicators
IndicatorDescription
Transmission indicatorLights up when the remote sends a signal to the indoor unit.
MODE displayShows the current mode: AUTO, COOL, DRY, HEAT, FAN.
Feature iconsMShield, Sleep, I Sense, Wireless control, Low battery (if flashing).
TIMER ON / OFFShows the timer on/off settings.
FAN SPEEDLow, Med, High, Auto (cannot be adjusted in AUTO or DRY mode).
LOCKDisplays when the LOCK feature is activated.
Temperature / Timer / Fan speedShows the set temperature by default. Temperature range 16-30°C / 60-86°F; timer range 0-24 hours. Blank when operating in FAN mode.

Note

All indicators shown in the figure are for the purpose of clear presentation. During actual operation, only the relevant function signs are shown on the display window.

Setting the timer

TIMER ON/OFF sets the amount of time after which the unit will automatically turn on or off.

Press the TIMER ON (or TIMER OFF) button to initiate the time sequence.

Press the up or down button multiple times to set the desired time to turn the unit on (or off).

Point the remote at the unit and wait 1 second — the TIMER ON (or OFF) will be activated.

Note

  • When setting the TIMER ON or OFF, the time increases by 30-minute increments with each press, up to 10 hours. After 10 hours and up to 24, it increases in 1-hour increments. (For example, press 5 times for 2.5h, press 10 times for 5h.) The timer reverts to 0.0 after 24.
  • Cancel either function by setting its timer to 0.0h.
  • Time periods refer to hours after the current time. Example: if the current time is 1:00 PM, setting TIMER ON to 2.5h and TIMER OFF to 5h turns the unit on at 3:30 PM and off at 6:00 PM.

Wireless module specification

ItemValue
ModelUS-SK105
Dimensions41 x 24 x 5 (mm)
Antenna TypePrinted PCB Antenna
FrequencyWLAN 2400-2483.5 MHz
Maximum Transmitted Power<20 dBm Max
Operation Temperature0°C ~ 45°C / 32°F ~ 113°F
Operation Humidity10% ~ 85%
Power InputDC 5V / 300 mA

App precautions

  • Supports operating systems: iOS 10+ or Android 5+.
  • In the event of an OS update, there may be a delay before a related software update; your OS may or may not be supported until a new version is released.
  • This Smart AC only supports WPA-PSK / WPA2-PSK (recommended) encryption.
  • To ensure proper scanning of the QR code, your smart phone must have at least a 5-megapixel camera.
  • Due to unstable network connectivity, requests may time out — re-run the network configuration if this happens.
  • Commands may also time out, in which case the app and the actual product may display conflicting information. The information on the actual product is always the most accurate; refresh the app to re-sync.

System overview & app download

Devices required to use the Smart AC:

  1. Smart phone with a compatible iOS or Android system.
  2. Wireless router.
  3. Smart air conditioner.
MSmartHome app QR code to download the app and activate the product
Scan to download the MSmartHome app & activate the product

You can also go to Google Play or the App Store and search for MSmartHome.

Notice

All images in this manual are for reference only; your product and app may look slightly different. The actual product and app instructions should be considered.

Create your account

Before you start

  • Make sure your smartphone is connected to your wireless router and your router has a working 2.4 GHz internet connection.
  • It is recommended to activate your account immediately to be able to recover your password by email.
  • Make sure the device is not connecting to other networks in range.

Press Login.

Select Sign Up.

Enter your email address.

Enter the verification code that was sent to your email address.

Additional functions

For additional instructions regarding the features of the app and Smart Home skill capabilities, scan the QR code on page 35 of the printed manual.

7. Warranty

Air conditioner limited warranty

Warranty service must be obtained from Midea Consumer Services or an authorized Midea servicer.

CoveragePeriod (from original purchase date)
Limited warrantyOne year
Limited sealed system warranty (components containing refrigerant)Five years
Limited compressor warrantyThree years

Midea, through its authorized servicers, will pay all costs for repairing or replacing parts of this appliance that prove to be defective in materials or workmanship. Midea replacement parts will be used and warranted only for the original warranty period.

The consumer will be responsible for:

  • Diagnostics, removal, transportation and reinstallation costs required because of service.
  • Costs of service calls that are a result of items listed under Normal Responsibilities of the Consumer.

Regulatory information

Midea will not be liable for any issues and problems caused by the Internet, wireless router and smart devices. Please contact the original provider for further help.

Air Conditioner & Dehumidifier

Create an MSmartHome account, connect your air conditioner or dehumidifier, and control it from your phone — including schedules, sleep curve, scenes and voice assistants.

Portable Air Conditioner

Owner's manual and installation guide for the Arctic King portable (local) air conditioner — models KAP12R1CGR, KAP14R1CBL and KAP14H1CBL — covering safety, controls, installation, drainage, cleaning, troubleshooting and the remote control.

Table of Contents

1. Safety Precautions
Operation of current device
Symbols displayed on the unit & flammable refrigerant
2. Operating Instructions
Normal sounds
Air conditioner operation
Air directional louvers
Electronic control panel
CONNECT button (WiFi)
TIMER button — Auto Start / Stop
ECO button
MODE button
UP / DOWN, FAN SPEED, SLEEP
SWING, Check Filter & MShield
Displays & error codes
3. Installation Instructions
Window requirements
Tools you will need
Installation hardware
Step 1 — Prepare the bracket
Step 2 — Prepare the window
Step 3 — Install the support bracket
Step 4 — Install the air conditioner
Step 5 — Foam installation
If the AC is blocked by a storm window
4. Care and Cleaning
Air filter cleaning
Cabinet cleaning
Winter storage
5. Troubleshooting Tips
6. Remote Control and App
Handling the remote control
Inserting and replacing batteries
Function buttons
Remote screen indicators
Setting the timer
Wireless module specification
System overview & app download
Create your account
7. Warranty
Air conditioner limited warranty
Regulatory information